#futureNBAstar
#MySonLovesBasketball
#IKnowHashtagsDontWorkOnBlogs
Friday, April 29, 2016
Cuteness of the Day
Also.... this happened today
#futureNBAstar
#MySonLovesBasketball
#IKnowHashtagsDontWorkOnBlogs
#futureNBAstar
#MySonLovesBasketball
#IKnowHashtagsDontWorkOnBlogs
Vent about internet
We have had Verizon fios for internet (which recently got bought out by Frontier Communications) since 2007, about 9 years. Every time we have moved and had to hook up our new apartment or house with verizon fios, the customer service got a little worse each time. But in the end, even though it felt like pulling teeth to get someone to come out and hook up the internet service, we have really only ever needed them in those times that we moved locations. Therefore it didn't seem too bad all in all, and we have always liked the actual internet service.
When we moved into our current home, they installed the internet router in one of the bedrooms (not the master). I thought it was weird at the time and when questioning the installation guy he gave me some weird answer that I figured I didn't understand because i'm not "techie" enough or whatever. That bedroom kinda became the "catch-all" room that we never used. But....when Ethan came along it became his bedroom. So now he's got this router and a bunch of cords in the corner of his room.
We called Verizon fios (well, what is now Frontier) to come move the router from his bedroom to the master bedroom. We tried going through the steps ourselves that they say online, but it didn't work. Ben was on the phone trying to get someone to come out for HOURS. Then they gave us a date and a crappy time frame of "we'll be there between 8 am and 5 pm". Ya know, for another family, that would mean a lost day of work to be home all day while waiting for someone in that ridiculous time frame. Luckily with a stay-at-home parent it only means losing out on going to the park or toddler time or going to the store. Anyway, they were a No call/No show.
Can you believe a company as big as they are giving out such a ridiculous time frame and then not even following up with their customer of 8-9 years?!?! We gave them the benefit of the doubt and made one more appointment. They gave us a date and time frame of 8-10 am. Again....no call/no show.
Ben called their competitor in the area, Bright House. Bright House said they would come by that very same day between 2-4 pm to hook up our internet in the room we wanted and would waive any installation fees. Do you know when the Verizon/Frontier guy called? At 2 pm!! Ben told him, "you're too late!" He told the frontier guy, "you never called that you couldn't make the 8-10 appointment. I've already called bright house and they're on their way right now". And you know what??
Bright House had finished the job before I even made it home around 4:30 that day!! So far haven't had any issues with Bright House as far as internet speed goes. And our bill will be cheaper too! I can't believe that verizon/frontier has such horrible customer service and won't help out their long-time customers with special deals or rates yet they spend so much in advertising to new customers.
Dear Verizon/Frontier:
If we ever choose to go back to you, I hope you have figured out that it pays to also help out your current customers once in a while. I hope you have listened to the hundreds of other people going through the same thing we have and have improved your customer service. However as of right now, your company really STINKS!
When we moved into our current home, they installed the internet router in one of the bedrooms (not the master). I thought it was weird at the time and when questioning the installation guy he gave me some weird answer that I figured I didn't understand because i'm not "techie" enough or whatever. That bedroom kinda became the "catch-all" room that we never used. But....when Ethan came along it became his bedroom. So now he's got this router and a bunch of cords in the corner of his room.
We called Verizon fios (well, what is now Frontier) to come move the router from his bedroom to the master bedroom. We tried going through the steps ourselves that they say online, but it didn't work. Ben was on the phone trying to get someone to come out for HOURS. Then they gave us a date and a crappy time frame of "we'll be there between 8 am and 5 pm". Ya know, for another family, that would mean a lost day of work to be home all day while waiting for someone in that ridiculous time frame. Luckily with a stay-at-home parent it only means losing out on going to the park or toddler time or going to the store. Anyway, they were a No call/No show.
Can you believe a company as big as they are giving out such a ridiculous time frame and then not even following up with their customer of 8-9 years?!?! We gave them the benefit of the doubt and made one more appointment. They gave us a date and time frame of 8-10 am. Again....no call/no show.
Ben called their competitor in the area, Bright House. Bright House said they would come by that very same day between 2-4 pm to hook up our internet in the room we wanted and would waive any installation fees. Do you know when the Verizon/Frontier guy called? At 2 pm!! Ben told him, "you're too late!" He told the frontier guy, "you never called that you couldn't make the 8-10 appointment. I've already called bright house and they're on their way right now". And you know what??
Bright House had finished the job before I even made it home around 4:30 that day!! So far haven't had any issues with Bright House as far as internet speed goes. And our bill will be cheaper too! I can't believe that verizon/frontier has such horrible customer service and won't help out their long-time customers with special deals or rates yet they spend so much in advertising to new customers.
Dear Verizon/Frontier:
If we ever choose to go back to you, I hope you have figured out that it pays to also help out your current customers once in a while. I hope you have listened to the hundreds of other people going through the same thing we have and have improved your customer service. However as of right now, your company really STINKS!
Sunday, April 10, 2016
What is it? continued....
Remember the post I had with you guys guessing what that black and white picture was? Here's a refresher:
Here's a color picture of the same object:
Here's a color picture of the same object:
Now do you know what it is??
it's a green bell pepper!
Happy Sunday!
Happy Sunday y'all!
So many things to be grateful for. Whether or not you're happy with how things are going in your life, whether or not you're happy or sad or worried right now, no matter what's going on, take a minute to stop and appreciate something.
Sometimes I get so frustrated or worried that I'm not a good parent or {insert any emotion here}. But then I stop and take a minute to look at our precious creation or realize how blessed we are to have a nice house and food on the table or in the fridge or pantry. All the other stuff is just petty.
Friday, April 8, 2016
Itsa me, Malorie
Hola friends. Ben and I have joined the smartphone world. I like having a small device I can take nice or semi-nice pictures to send right away to family and friends. I like being able to check email real quick while still watching Ethan and not needing to be right in front of the computer. I like this phone company I found called republic wireless and having a phone bill of $25 per month for two phones. And so far we've had good service. We had Verizon for years and lately were still getting dropped calls. Republic wireless uses sprint towers and we get the same amount of dropped calls that we had with Verizon. Of course there are pros and cons but for what we need it for it works out just fine. Woohoo!
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